FitSM Organisational Certification
Until now, FitSM has been delivering “personal” certifications as a formal recognition of the knowledge acquired during the FitSM training courses. The FitSM Working Group, as part of ITEMO, has developed a scheme in partnership with certification authority APMG International, to pilot an “organisation level” certification as a formal demonstration of FitSM implementation in accordance with the FitSM-1 standard requirements.
Get recognition for having implemented your service management system.
Market your professional service management to potential new customers and funding agencies.
Receive a structured external review for both positive aspects and areas of improvement.
How it works
A certified auditor, with vetted credentials, will spend 2-3 days formally reviewing your service management implementation with the key personnel from your organisation. Following a standard evaluation of maturity against FitSM-1 requirements will lead to 2 potential levels:
FitSM Essentials: entry level certification verifying that the initial key processes have reached full maturity with varying capability levels for other processes.
FitSM Plus: highest level certification demonstrating that all FitSM-1 requirements have reached full maturity with only minor exceptions.
Auditor Fee: Subject to individual auditor service offers and number of days required, which is typically based on organisational size
APMG Fee: Organisational approval, certificate and digital badge = €500.00
APMG and ITEMO are currently gathering expressions of interest. Please contact firstname.lastname@example.org to learn more, or to provide the following information if you are potentially interested in FitSM organisational certification:
Organisation size (# of staff):
Estimated timeframe of receiving an audit: