FitSM Organisational Certification

FitSM Organisational Certification

Intro
Until now, FitSM has been delivering “personal” certifications as a formal recognition of the knowledge acquired during the FitSM training courses. The FitSM Working Group, as part of FitSM e.V., has developed a scheme in partnership with certification authority APMG International, to pilot an “organisation level” certification as a formal demonstration of FitSM implementation in accordance with the FitSM-1 standard requirements.

Value Proposition
Get recognition for having implemented your service management system.
Market your professional service management to potential new customers and funding agencies.
Receive a structured external review for both positive aspects and areas of improvement.

How it works
A certified auditor, with vetted credentials, will spend a few days (depending on the size of the organisation) formally reviewing your service management implementation with the key personnel from your organisation. Following a standard evaluation of maturity against FitSM-1 requirements will lead to organisation level certification.

Associated Costs
Auditor Fee: Subject to individual auditor service offers and number of days required, which is typically based on organisational size
APMG Fee: Validation of the audit results and issuing of certificate and digital badge

Interested?
Please contact us to learn more, or to provide the following information if you are potentially interested in FitSM organisational certification:
Organisation name:
Country:
Organisation size (# of staff):
Estimated timeframe of receiving an audit: