FitSM – About Us

Welcome to, your go-to resource for everything related to the FitSM framework! FitSM is a lightweight, pragmatic service management framework designed to support IT service management (ITSM) in a simple and effective way.

Our mission is to help organisations manage their IT services efficiently and with high quality. By providing clear guidelines and best practices, we enable you to improve your IT services and achieve sustainable business outcomes.

Authors and Contributors

Our content is created by experts and experienced practitioners in the field of IT service management. Learn more about the people behind FitSM and how their expertise and dedication contribute to the development of this framework. Learn more.

Logo Usage

Interested in using the FitSM logo? Find out about the guidelines for logo usage and how to correctly and compliantly use our logo. Logo Usage.


Do you have questions or suggestions? Don’t hesitate to contact us. We look forward to hearing from you and strive to respond as quickly as possible. Contact Form.